Terms and Conditions

 

  • Detailed description of goods and/or services

Pocket Deal (Pty) Ltd  is a business in the Online Distribution industry that markets and distributes a range of products.

  • Delivery policy

Subject to availability and receipt of payment, requests will be processed within 7 business days and delivery confirmed by way of courier waybill (for physical products) or email (for digital products).

  • Export restriction

The offering on this website of physical products is available to South African clients only. Digital products can be ordered worldwide.

  • Return and Refunds policy

The provision of goods and services by Pocket Deal (Pty) Ltd is subject to availability. In cases of unavailability by Pocket Deal (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

All physical products will be subject to the guarantee/warranty as offered by the manufacturer and/or supplier.

  • Customer Privacy policy

Pocket Deal (Pty) Ltd  shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569.

  • Payment options accepted

Payment may be made via Visa, MasterCard or by bank transfer into the Pocket Deal (Pty) Ltd bank account, the details of which will be provided on request.

  • Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  • Responsibility

Pocket Deal (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  • Country of domicile

This website is governed by the laws of South Africa and Pocket Deal (Pty) Ltd  chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

  • Variation

Pocket Deal (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  • Company information

This website is run by Pocket Deal (Pty) Ltd (private company) based in South Africa trading as Pocket Deal and with registration number 2015/433063/07 and Directors Jean-Paul Anthony de Gersigny and Michael Stark.

  • Pocket Deal (Pty) Ltd contact details

Company Physical Address:

7A New Era House

6 Joseph Avenue

Glen Anil

Durban

Email: support@pocketdeal.co.za

Telephone: 065 002 0766